Where is all the yarn?
Sadly Covid-19 and the war in Ukraine has impacted some of the yarn supply chain.  Many yarn manufacturers are slammed with orders and fibers like linen produced in Eastern Europe are delayed.  If you don't see the full range of colors or a particular style this may be the case.  If you have a yarn style/color that you're particularly interested in, shoot me an email (redbeautytextiles@gmail.com) or use the contact form.  I can get more information or possibly order.  Thanks for your understanding.

I made a mistake, can I cancel my order?
Maybe. If you've made a purchase by mistake send me a note immediately. If I've already shipped your purchase I will not be able to cancel, sorry.

What about shipping or returns?
You can find the shipping info here, and returns info here.

Do you wind yarn?
Sorry, I am no longer winding yarn.

What if I order a quantity of yarn?  How can I be sure you won't send mixed dye lots? 
I always send same dye lots.  If I do not have enough of the same dye lot to fulfill your order I will contact you by email.  The exceptions will be in the case of yarn that does not have dye lots, like Malabrigo or Manos del Uruguay.  If I cannot find reasonable matching skeins I will contact you.

What types of payment do you accept?
Red Beauty Textiles uses Paypal, major Credit Cards, Shop Pay, Google Pay, Apple Pay, and Facebook Pay for all order processing. You can also use your credit card with Paypal without having a Paypal account.  You can also arrange to pay with a personal check drawn on a U.S. bank or a money order/bank draft.  Contact me and we'll arrange the details.
 
I have some questions that aren't answered here …
Just send me a note on the contact form page. I welcome your questions, concerns, feedback, comments, rants, and anything else you wish to tell me.

Where are you located? What is a Red Beauty Textiles?
At this time Red Beauty Textiles is an online only yarn store. See the Our Story page for more detailed information about me and my store. 

If you need to get in touch send me a note on the contact form page.